How experience design transforms the healthcare experience

“It was at night but there wasn’t enough lighting. We were in a queue with many sick babies and their mums. We weren’t quite sure what would happen next or how long we had to wait which made us quite nervous…” Rushed and stressed, her two-year-old son in pain, Aliyah’s experience of a children’s hospital […]

Visitor attraction design holds the key to tourism growth

Visitor attractions form the backbone of tourism, but to ensure continued growth in visitor numbers tourism destinations will need to stay on the forefront of global visitor attraction trends and technologies. Tourism is one of South Africa’s most reliable economic sectors for showing growth. According to the Department of Tourism, tourism contributed R136.1 billion (about […]